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Accessibility




AUDIO

We have induction audio headphones as well as individual loops that you tune your hearing aid into. They are available on loan from the kiosk and can be used for audio, audio description, or both. Most major films include this facility, but regrettably they do not work for live, satellite-streamed events. Please just ask the staff at the cinema kiosk if you would like to use one.


SUBTITLES

We include screenings of films with subtitles in our programme each week. You can find these features by clicking the heading 'Subtitled' under the Programme view on our website. Subtitled films are marked with the phrase "SUB" next to the film time, on both the website and in our printed leaflets.


You can search for subtitled films at cinemas across the UK on www.yourlocalcinema.com. Listings indicated there should be double-checked on our website for accuracy.


WHEELCHAIR AND AMBULANT ACCESS

The cinema has step-free entrance from the pavement through to the stalls of Screen 1 (where there are two wheelchair spaces, one of which is also accessible by a mobility scooter) and to Screen 2 (where there is a wheelchair space).


The balcony of Screen 1 can only be accessed by stairs. There are 26 wide, solid steps with handrails on both sides.


There are disabled and ambulant-disabled toilet facilities on the ground floor, easily accessible from the stalls of Screen 1, from Screen 2, and from the reception and kiosk area.


Take a Virtual Tour of the cinema to get a full feel of the place


RELAXED SCREENINGS (£5 tickets)

For relaxed screenings we keep the lights on low for visibility to move around, the sound is a bit lower than usual, there are no adverts or trailers, and most importantly, everyone attending knows there may be some added input from infants or other restless or jiggly cinema patrons. Anyone is welcome at these screenings. Head upstairs to the balcony if you are not accompanied by an infant. Under 24 months free. We work with our Keswick Alhambra Parents & Babies Facebook Group who help us decide what features to select.


BLUE BADGE PARKING

There are only double yellow lines outside the cinema, but passengers can be dropped off and picked up immediately outside the cinema doors.


There is a disc-parking bay and single yellow line parking 50 metres away from the cinema on Church Street both of which can be used by Blue Badge holders.


ASSISTANCE DOGS

Assistance dogs are absolutely welcome when accompanying their owners in either of our screens. There is much more space in our main auditorium, Screen 1, so we'd recommend you choose to watch a film in Screen 1 rather than Screen 2.


All dogs are welcome visitors in the foyer and kiosk area, but we don't allow pet dogs inside the screens.


CEA CARDS: COMPLIMENTARY COMPANION TICKETS FOR DISABLED GUESTS

We participate in the national Cinema Exhibitors Association (CEA) scheme which enables disabled cinema guest to receive a complimentary ticket for a companion to facilitate their visit to the cinema. Visit the CEA website to find out more and apply for a CEA card. You can use your CEA number on our website to book your free companion ticket - but if you don't have a card, phone, email info@keswickalhambra.co.uk or pop in to the cinema make your booking.